Shipping policy

We aim to dispatch all orders from Sunday to Thursday within 24 to 48 hours. Please note that any orders that are placed during public holidays will be sent afterwards on the first or second working day.

We are offering free shipping via Oman post with tracking number and it may not working in some countries but it will deliver within 3 weeks to 4 weeks maximum.

Big orders or customize orders may need extra days processing and handling to make sure we will provide you the best Goods.

We are available to answer your requests and assisting you 7/24.

We are offering upgrade shipping service to Express with addition extra fees to cover the cost for FedEx, DHL, ARAMEX or EMS.

For returned items the buyer pays shipping cost for a trackable service after contacting customer service and giving reasons.

For any issue regarding shipping orders, return item, lost item or damaged item please contact us on:

Email: info@frankincensehojari.com

Whats app: +968 9400 2109